At Paradyes, we strive to provide a seamless shopping experience. We understand that circumstances may change, and you might need to cancel your order. Please review our cancellation policy below:

• Before Dispatch: If you wish to cancel your order before it has been dispatched, please contact us promptly at care@birdsofparadyes.com with your order details. We will process the cancellation and initiate a refund to your original payment method.
• After Dispatch: For prepaid orders canceled after dispatch, shipping and packing costs will be deducted from the refund amount. Refunds will not include shipping charges for COD orders refused at the time of delivery.
• Refused Orders: If an order is refused at the time of delivery, applicable shipping and packing charges will be deducted before processing the refund.

• Orders placed with a discount or during any sale events are not eligible for cancellation or return.
• Once shipped, no modifications or cancellations can be made to the order.

• Refunds, if applicable, may take 1–3 weeks to process. Customers will be notified via email once the refund is completed.
• An additional ₹200 will be charged as a refund processing fee where applicable.
• For further assistance, please contact us at care@birdsofparadyes.com.

If you have questions or need assistance, feel free to reach out to us at care@birdsofparadyes.com. Our team is here to help!